Job Title: Experienced Front Desk Coordinator & Skincare Specialist

Location: Nexx MD – Vancouver, BC (Lower Mainland)

Employment Type: Full-Time / Part Time

Location: Downtown Vancouver

Minimum 3 years of experience in a cosmetic clinic in British Columbia (required)

About Nexx MD

Nexx MD is a leading, high-end medical aesthetics and longevity clinic in Vancouver. We are known for delivering advanced treatments, exceptional patient care, and a premium client experience.

As part of our continued expansion, Nexx MD is opening its next flagship branch in Downtown Vancouver – Coal Harbour, and we are actively hiring for this position as part of our growing team.

Position Overview

We are seeking a polished, experienced, and client-focused Front Desk Coordinator & Skincare Specialist to join our growing team. This dual-role position requires a strong background in both front desk operations and hands-on skincare treatments within a cosmetic clinic setting.

Key Responsibilities

Front Desk Duties

- Manage appointments, bookings, and patient flow
- Answer calls, respond to inquiries, and convert leads into bookings
- Provide a warm, professional first impression to all clients
- Process payments and maintain accurate patient records




- Coordinate with clinical staff to ensure smooth daily operations

Skincare Specialist Duties

- Perform professional facials and skincare treatments
- Conduct consultations and recommend appropriate services/products
- Support physicians and injectors with pre- and post-treatment care
- Maintain treatment room cleanliness and compliance standards
- Stay updated on the latest skincare technologies and protocols

Qualifications

- Minimum 3 years of experience in a cosmetic clinic in British Columbia (required)
- Strong knowledge of medical aesthetics and skincare treatments
- Excellent communication and interpersonal skills
- Proven ability to close consultations and drive sales
- Professional appearance and demeanor
- Highly organized, detail-oriented, and reliable

What We Offer

- Competitive hourly pay + performance-based bonuses
- Growth opportunities within a rapidly expanding premium clinic brand
- Opportunity to grow with our new Downtown Vancouver / Coal Harbour expansion
- Supportive and professional team environment
- Staff pricing on treatments and products

Job Types: Full-time, Permanent

Benefits

- Dental care
- Extended health care
- Life insurance
- Store discount

Work Location: In person

📌 Front Desk Associate (Vancouver)
🏢 Nexx MD Vancouver
📍 Vancouver