North of Brooklyn Pizzeria is looking for an experienced, confident and hospitality-focused Front of House Manager to join our Avenue Road location.

We’re looking for someone who genuinely cares and is passionate about the guest experience, enjoys leading a team, and understands how to run a busy dining room with warmth, consistency and attention to detail. This is a hands-on management position for someone who is comfortable being present on the floor, supporting the team and taking full ownership of service.

The ideal candidate is polished, personable, organized and able to balance strong hospitality with clear expectations and accountability.

Responsibilities include

- Leading the Front of House team during service and setting the standard for hospitality
- Creating a welcoming, friendly and professional guest experience
- Coaching, training and supporting servers and other FOH staff
- Managing the flow of the dining room, including seating/ waitlists
- Handling guest concerns professionally and finding appropriate resolutions
- Ensuring service standards, restaurant policies and procedures are followed consistently
- Maintaining a clean, organized and well-presented dining room
- Supporting hiring, onboarding and ongoing staff development
- Creating schedules
- Providing clear communication and feedback to the management team
- Addressing performance or service issues as they arise




- Working collaboratively with the kitchen and other managers to ensure smooth service
- Being actively present on the floor during busy service periods rather than managing solely from the sidelines

What we’re looking for:
- Previous restaurant management (2 years) or strong supervisory experience
- Full-service restaurant experience
- A genuine interest in hospitality and customer service
- Strong communication and people-management skills
- Confidence handling difficult conversations with both guests and staff
- The ability to remain calm, organized and solution-focused in a busy environment
- Strong judgment and the ability to make decisions independently
- Reliability, professionalism and a strong work ethic
- Someone who leads by example and contributes positively to the culture of the team

Availability: This is a full time management position and requires flexibility around restaurant service hours.

Candidates must have consistent evening availability, including availability during approximately 5–PM service periods a minimum of 4–5 days per week. Weekend availability is also required, with managers generally expected to work at least two days between Friday and Sunday.

Pay: $30.00-$38.00 per hour

Expected hours: 40.0 per week

Benefits

- Dental care
- Discounted or free food
- Extended health care
- Flexible schedule
- On-site parking
- Store discount
- Vision care

Work Location: In person

📌 Front of House Manager (North York)
🏢 North of Brooklyn Pizzeria
📍 North York