- Durée de l'emploi: Saisonnier
- Langue de travail: Anglais
- Heures de travail: 30 to 44 hours per week
- Education:
- Expérience:

Education
- Secondary (high) school graduation certificate

Work setting
- Hotel, motel, resort
- Golf course

Tasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service

Computer and technology knowledge
- Multi-line switchboard
- Word processing software
- Database software
- Computerized bookkeeping system
- Central reservation system (CRS)




- Spreadsheet
- Internet

Work conditions and physical capabilities
- Attention to detail
- Fast-paced setting
- Work under pressure

Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player

Experience

- 1 to less than 7 months

Employment terms options
- Shift
- Night
- Weekend
- Overtime required

Other Benefits

- On-site housing options
- Other benefits
- Transportation provided by employer

Support for newcomers and refugees
- Offers mentorship programs that pair newcomers and/or refugees with experienced employees
- Does not require Canadian work experience

Support for youths
- Offers mentorship, coaching and/or networking opportunities for youth

Support for Indigenous people
- Offers mentorship, coaching and/or networking opportunities for Indigenous workers

Supports for visible minorities
- Offers mentorship programs that pair members of visible minorities with experienced employees

📌 Guest service agent (MacTier)
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📍 MacTier