Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges.

We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

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Position Purpose summary

New Directions Community Residential Facility, (CRF) provides residential support to adult male offenders who are conditionally released to the community. The role of the Head Housekeeper is to play a leadership role in maintaining a high standard of cleanliness and maintenance of our facility.

Accountabilities:

Verbal and Written Communication:

- To complete monitoring checklists
- To ensure that supply lists are maintained and up to date.
- To report health and safety issues to a supervisor

Reporting:

- Complete supply monitoring forms; checklists and hazard reporting.

Duties:

- To maintain the upkeep of the facility including washing floors, sweeping, dusting and vacuuming.
- To coordinate room allocation with the Director or designate.
- To prepare rooms for incoming clients, including making beds and cleaning.
- To do change linens and make beds as required.
- To prepare garbage and recycling for pick-up.




- To maintain the general upkeep of the building and external property.
- To restock and distributes supplies.
- To be familiar with Fire Safety Plan and emergency procedures.
- To follow WHMIS guidelines for use and storage of chemicals used for cleaning and maintain records for housekeeping.
- To ensure that a maintenance log is kept up-to-date.
- To be able to life more than 20 pounds.
- To coordinate the housekeeping schedule under the direction of the supervisor.
- To participate in the Joint Health and Safety Committee.
- Perform other position related duties as required

CRITICAL RELATIONSHIP MANAGEMENT: Governance Boards and Councils: None

Internal:

- Reports to the Director of Operations or designate

WORKING CONDITIONS:

- Performs housekeeping and cleaning duties in a community residential facility for adult male offenders
- Duties require lifting up to 20 lbs.
- No travel required

The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a qualified manner, upholding our code of conduct. education and experience Qualifications:

Education, Qualifications and Certifications:

- High School diploma (Education)
- Minimum 2years experience in housekeeping
- Strong oral and written communication skills
- Self motivated and disciplined
- Experience/Working knowledge in word processing; spread sheet use




- Provide an original copy of a Criminal Background Check with vulnerable sector screening that is satisfactory to The Salvation Army, in its sole discretion, is required. The screening is secured either through the national Canadian Police Information Centre (CPIC) or through a local police detachment.
- Certification in Non-Violent Crisis Intervention
- Current First/Aid CPR certification
- Clearance through Corrections Canada, Enhanced Reliability screening is required
- Support for and commitment to the mission and purpose of The Salvation Army in Canada.
- NOTE: Alternative combinations of education and experience may be considered

Experience and Skilled Knowledge Requirements:

- Minimum of one (1) year of prior related experience in housekeeping and general familiarity with cleaning and maintenance
- Develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

Skills and Capabilities:

- Self-motivated and disciplined
- Ability to work within a team environment
- Participate in ongoing training
- Solid sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.

Compensation: The target hiring range for this position is $20.77 to $21.02 with a maximum of $21.27.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [email protected] you have a need for any accommodation and we will be pleased to discuss this with you.

📌 Head Housekeeper (Kitchener)
🏢 Salvationarmy
📍 Kitchener