Support incoming inquiries efficiently as a Client Intake Specialist with Bayshore HealthCare. Utilizing empathy and communication skills, assist families with their service needs in this hybrid role.
In this position, you will manage both inbound and outbound calls while ensuring callers receive compassionate support from all Bayshore divisions. You will guide clients in understanding their needs, book assessments, and maintain detailed client records in our CRM system. Join a dedicated team committed to providing superior service to clients and families.
Key Responsibilities: • Respond compassionately to calls about Bayshore services • Guide callers in understanding their service options • Schedule assessments with local Home Health branches • Record client information accurately in CRM • Collaborate with the Intake Team on additional tasks
Requirements: • Education in relevant fields or equivalent experience • Exceptional communication and interpersonal skills • Proficient in computer use and typing • Ability to multi-task under pressure • Willingness to learn and grow continuously
Bring your caring nature and communication skills to the Intake Specialist role at Bayshore HealthCare.