If you are passionate about finance, customer service, and making a positive impact in a supportive and fun work environment, apply today and join us in shaping the future of financial lending with integrity and inclusivity!

Who We Are: Prefera Finance Ltd. is a Canadian-owned, national finance company dedicated to empowering clients through innovative and unique financial solutions. We work with our partners and customers to understand their needs and provide solutions that fit. These solutions include providing flexible, innovative financing programs for recreational products such as motorcycles, boats, trailers, snowmobiles and many more.

Prefera also provides leading-edge point of sale solutions for automotive repairs.

We Believe In Fun: Our hybridized work culture offers the best of both worlds: the flexibility to work remotely and autonomously with the opportunity to collaborate in our vibrant and casual office environment. We believe in fostering a workplace where everyone feels valued and empowered to succeed.

Position Summary: Under the direction of the Sales Manager, the Internal Sales Representative is a sales and service consultant responsible for establishing and maintaining productive, long-term relationships with Prefera’s dealer partners while focusing on business development.

Key Accountabilities:

- The Internal Sales Representative will achieve targeted volume production by providing exceptional service on a transactional basis and coordinating with the Sales Manager to maximize opportunities.
- Follow up on and provide dealer support for approvals issued to dealers and effectively convey the dealer and consumer benefits of Prefera’s program to the dealer.
- Liaise with the credit department and funding department to resolve any dealer concerns regarding individual transactions or any other relationship or service issues.
- Design and implement a dealer contact cycle that ensures contact is made with each dealer within a specified period, is coordinated with the external Area Manager and is flexible to provide increased frequency for targeted dealer accounts.
- Gather and maintain in Prefera’s CRM, intimate market intelligence for each dealer with regards to primary contacts, sales volumes, competitive preferences and other pertinent relationship data.



Monitor and look to increase Prefera’s registered dealer penetration by maintaining accurate prospect and registered dealer information in Prefera’s CRM and by using targeted phone sales techniques.
- Monitor and look to increase Prefera’s submitting and funding dealer penetration through focused phone activity on targeted accounts.
- Provide exceptional and expedient service when called upon by dealer partners for any reason including dealer complaints or dealer issues.
- Help prepare, validate and finalize new dealer sign up information as well as update any changes to current dealer’s information.
- Effectively communicate Prefera’s competitive advantages on a transactional and broad basis to ensure proper product positioning within dealerships. Communicate product and service changes, promotions and other Prefera information to dealer network in a timely and effective manner.
- Develop and maintain strong knowledge of Prefera’s Credit & Funding policies and use the information to help communicate decision and policy info to dealer customers. Develop a close and positive working relationship with the Credit and Funding teams to enhance the combined service offering to Prefera’s dealer customers and to assist in credit decisioning and funding processes.
- Prioritize and multi-task effectively within a fast-paced deadline driven environment.
- Contribute to a positive work environment.

(Note: The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position) Education & Experience:

- 1-2 years working in the retail or indirect financial industry
- 1-2 years customer facing sales experience (in person or on the phone)
- Positive attitude, honesty and strong work ethics are a must
- Excellent communication and presentation skills
- Demonstrated ability to be analytical and detail oriented
- Familiarity with recreational product market is a plus

Knowledge, Skills and Abilities:

- Ability to speak and write in English
- Strong interpersonal, organizational, negotiation and decision-making skills.
- Extremely detail-oriented,



able to multi-task and prioritize work in response to requests and inquiries.
- Ability to work independently and make decisions / problem solve based on sound judgement.
- Demonstrated communication skills with ability to interact with peers, management, and other departments in a professional manner.
- Working knowledge of the Microsoft Office Suite (Outlook, Word, Excel) and company software systems.
- Working knowledge of Salesforce is considered an asset.

Working Conditions:

- Must be able to sit at a computer for long periods throughout the workday, with intermittent periods of standing, walking to carry out essential duties of the job.
- Ability to communicate through the telephone as a main point of contact with dealer partners.
- Standard 37.5-hour work week

Shift Times:

- Days Of Operation: Monday to Friday, 9-5pm (5 days per week). May change depending on business needs.

Perks:

- Company Benefits (Health and Dental)
- 3 Weeks Vacation
- Competitive Bonus Structure
- Company-Matching RRSP Contributions
- Great Location! Near Major Highways (427/Queensway)
- Hybrid Working Arrangement
- Free Parking
- Positive Culture & Amazing team
- Lots of Growth Potential
- Tuition-Reimbursement
- Occasional Team Lunches

Prefera Finance Ltd. is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence. We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under Ontario’s accessibility laws. Job Types: Full-time, Permanent

Pay: From $50,000.00 per year

Benefits

- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- In office parking
- Paid time off
- RRSP match
- Work from home

Ability to commute/relocate:
- Etobicoke, ON M9C 5L2: reliably commute or plan to relocate before starting work (required)

Application question(s):
- What are your salary expectations?

Experience:
- financial industry: 1 year (preferred)
- sales: 2 years (required)
- Salesforce: 1 year (preferred)

Language:
- French (preferred)

Work Location: Hybrid remote in Etobicoke, ON M9C 5L2

📌 Internal Sales Representative (Etobicoke)
🏢 Prefera Finance
📍 Etobicoke