We are seeking a reliable, hands-on IT Infrastructure Technician to join our growing team in a long-term, full-time, on-site position. This role focuses primarily on the physical side of IT infrastructure, including structured cabling, hardware installations, workstation deployments, network equipment setup, and infrastructure upgrades. The ideal candidate enjoys working with their hands, solving technical problems, and building and maintaining the physical foundation of modern IT environments.

Strong attention to detail is important, as this position also requires accurate documentation, organized work practices, and a commitment to clean, professional installations. If you are mechanically inclined, technically minded, and enjoy seeing projects through from installation to completion, we’d love to hear from you.

Duties and Responsibilities

- Install, route, and terminate network cabling (Cat5e, Cat6, and Cat6A)
- Perform cable testing, labelling, and documentation
- Install and mount network equipment including switches, routers, patch panels, and wireless access points
- Assist with server rack installation, cable management, and data closet organization
- Deploy and install desktop computers, monitors, printers, and other end-user hardware
- Assist with workstation setup, imaging, and hardware configuration
- Troubleshoot physical network connectivity issues including cabling faults and hardware failures
- Support office moves, equipment relocation, and infrastructure upgrades
- Maintain organized cable runs, patch panels, and equipment racks following best practices
- Assist with infrastructure projects such as office builds and network expansions
- Maintain accurate documentation of installations, cable maps, and equipment inventories
- Ensure work is completed safely and in compliance with company standards
- Communicate project progress with team members and project managers
- Assist senior technicians with infrastructure installations and large deployments

Required Education,



Skills and Qualifications

- Diploma or certification in Computer Systems Technician – Networking (or related field) preferred
- 1+ year of experience in IT infrastructure, cabling, or hardware deployment preferred
- Basic understanding of networking fundamentals (IP addressing, switches, routers)
- Experience with structured cabling installation and termination considered an asset
- Familiarity with computer hardware, printers, and common office technology
- Ability to use basic hand tools, cable testers, and installation equipment
- Strong attention to detail and organizational skills
- Ability to lift and move IT equipment (servers, monitors, UPS units, etc.)
- Comfortable working on ladders and in ceiling or server room environments

Employee Attributes:

- Strong work ethic with a hands-on, problem-solving mindset
- Ability to work independently and as part of a team
- Reliable, punctual, and able to manage multiple tasks
- Detail-oriented with a focus on quality installations and clean cable management
- Willingness to learn new technologies and infrastructure practices
- Adaptable schedule with availability for occasional after-hours work when required
- Valid driver’s license and access to a reliable vehicle

What We’re Looking For We are looking for someone who takes pride in their work, is comfortable working in a hands-on environment, and understands that good IT infrastructure is built on quality installation, organization, documentation, and attention to detail. This is an opportunity to grow with a team and develop practical experience across a wide range of IT infrastructure projects.

Job Types: Full-time, Permanent

Pay: $21.00-$23.00 per hour

Benefits

- Casual dress
- Dental care
- On-site parking
- Vision care

Ability to commute/relocate:
- Hamilton, ON L8W 3P9: reliably commute or plan to relocate before starting work (required)

Experience:
- Administrative: 1 year (required)
- Technical Support Occupations: 1 year (required)

Licence/Certification:
- Class G Licence (required)

Work Location: In person

📌 IT Infrastructure and Sevice Desk Technician (Cabling & Deployment) (Canada)
🏢 Hyos
📍 Canada