Join Making Waves as a Customer Service Representative and create welcoming experiences for families. We’re seeking individuals who embody positivity and a service-first mentality.

In this energetic role, you’ll engage directly with families, offering tours and managing their registrations for classes. A calm, organized approach will allow you to handle inquiries and multitask effectively, all while ensuring our facility remains a friendly, energetic space. Your contribution directly influences the families' progress and comfort in the water.

Key Responsibilities: • Greet families and conduct informative facility tours • Book classes and process financial transactions smoothly • Respond to phone calls and emails with care • Offer assistance in program selection tailored to each swimmer • Keep the facility organized and prepared for activities

Requirements: • 1 year of customer service experience is an advantage • Excellent communicator with a friendly demeanor • Capable of multitasking and staying composed • Basic computer skills and willingness to learn systems • Willingness to achieve Standard First Aid certification

Elevate customer experiences and build community connections with Making Waves!

📌 Making Waves Customer Experience Representative (Winnipeg)
🏢 Making Waves Swim School
📍 Winnipeg