We are seeking a skilled and organized Dental Receptionist/Assistant to join our team. As a Dental Receptionist/Assistant, you will be responsible for providing excellent customer service to patients, managing administrative tasks, and ensuring the smooth operation of the dental office.
Responsibilities
- Greet and welcome patients in a friendly and professional manner
- Schedule and confirm appointments using dental software systems such as ClearDent
- Answer phone calls and address patient inquiries or concerns
- Verify insurance coverage and process insurance claims
- Collect patient information and update electronic medical records
- Assist with billing and financial transactions
- Maintain cleanliness and organization of the reception area
- Coordinate patient referrals to specialists as needed
- Collaborate with the dental team to ensure efficient patient flow
Requirements
- Proven experience as a Dental Receptionist or in a similar administrative role, preferably in a dental office or medical setting
- Knowledge of dental terminology and procedures is highly desirable
- Proficiency in using electronic medical records systems
- Solid organizational skills with attention to detail
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively