Job Overview

We are seeking a dynamic and organized Medical Office Assistant/Receptionist to join our healthcare team. In this vital role, you will be the first point of contact for patients and visitors, ensuring a welcoming environment while efficiently managing administrative tasks. Your energetic approach will help streamline daily operations, support clinical staff, and enhance patient experiences.

The ideal candidate is detail-oriented, tech-savvy, and passionate about providing exceptional service in a fast-paced medical setting. There is an option of a promotion to the Clinic Manager depending on performance.

Duties

- Greet patients and visitors warmly, creating a positive first impression
- Manage multi-line phone systems to handle appointment scheduling, inquiries, and follow-ups
- Verify patient information and update electronic medical records accurately using Juno and other EMR systems
- Schedule appointments efficiently while managing calendar conflicts and patient needs
- Collect insurance information, process payments, and handle billing procedures with precision
- Maintain organization of medical documentation, charts, and office supplies
- Support clinical staff by preparing examination rooms and assisting with administrative tasks as needed

Experience





- Prior experience as a Medical receptionist or in a medical office workplace is highly preferred
- Proficiency with electronic medical records (EMR) systems such asJuno is essential
- Decent knowledge of medical terminology to accurately communicate with healthcare providers and patients
- Demonstrated experience managing multi-line phone systems in a busy office setting
- Excellent office experience with familiarity in front desk operations and administrative procedures
- Previous Medical Ofiice Asssistant experience is a plus but not required; training will be provided for specific software tools, and PLEASE NOTE outgoing staff will provide support/training to incoming staff to ease seamlessly
- Ability to handle sensitive patient information with confidentiality and professionalism

ONly Candidate selected for an interview will be contacted, Join us to be part of a dedicated team committed to delivering outstanding healthcare experiences in the Bay of Quinte! We value energetic individuals who thrive on organization, communication, and making a positive impact every day.

Pay: $18.04-$25.92 per hour

Expected hours: 30.0 per week

Work Location: In person

📌 Medical Office Assistant/Receptionist (Belleville)
🏢 Freshdew Medical Clinic
📍 Belleville