"Required Skills:

6-10 years of hands-on NOC experience supporting enterprise networks.

Strong expertise in Routing & Switching technologies.

Experience with Cisco networking technologies, including Meraki SD-WAN.

Knowledge of DNS, DHCP, and IP Address Management (IPAM).

Strong troubleshooting, analytical, and communication skills.

Ability to manage multiple priorities in a fast-paced setting.

Willingness to work in a 24x7 shift-based support model.

Preferred Skills

Hands-on experience with Cisco Meraki environments.

Exposure to Data Center networking technologies.

Familiarity with network monitoring, alerting, and ticketing tools.

Cisco CCNA certification.

Knowledge of SD-WAN technologies.

Key Responsibilities





Provide L2/L3 support for enterprise network environments in a NOC setting.

Troubleshoot routing, switching, and Layer 1/Layer 2 network issues.

Support and maintain Cisco routers, switches, wireless controllers (WLCs), firewalls, and Meraki SD-WAN solutions.

Monitor network performance, manage incidents, escalations, and coordinate with ISPs/vendors.

Ensure timely resolution of network outages and service disruptions.

Collaborate with cross-functional teams and provide technical support to end users."

📌 Network Administrator (Calgary)
🏢 Tekshapers
📍 Calgary