Required Skills

- 6-10 years of hands-on NOC experience supporting enterprise networks.

- Robust expertise in Routing & Switching technologies.

- Experience with Cisco networking technologies, including Meraki SD-WAN.

- Knowledge of DNS, DHCP, and IP Address Management (IPAM).

- Strong troubleshooting, analytical, and communication skills.

- Ability to manage multiple priorities in a fast-paced environment.

- Willingness to work in a 24x7 shift-based support model.

Preferred Skills

- Hands-on experience with Cisco Meraki environments.

- Exposure to Data Center networking technologies.

- Familiarity with network monitoring, alerting, and ticketing tools.

- Cisco CCNA certification.

- Knowledge of SD-WAN technologies.

Key Responsibilities





- Provide L2/L3 support for enterprise network environments in a NOC setting.

- Troubleshoot routing, switching, and Layer 1/Layer 2 network issues.

- Support and maintain Cisco routers, switches, wireless controllers (WLCs), firewalls, and Meraki SD-WAN solutions.

- Monitor network performance, manage incidents, escalations, and coordinate with ISPs/vendors.

- Ensure timely resolution of network outages and service disruptions.

- Collaborate with cross-functional teams and provide technical support to end users."

📌 Network Administrator (Calgary)
🏢 Ju0026M Group
📍 Calgary