Lead innovative healthcare initiatives as Brightisle's Operations Director in Halifax. Drive service excellence and lead a high-performing team focused on participant-centered care.
In this full time role, you'll provide leadership for Navigation and Individualized Funding Services. Your experience in healthcare and operations will empower you to build a supportive and accountability-driven team culture. You’ll ensure high-quality service delivery while collaborating with HR on recruitment, onboarding, and performance management for optimum team effectiveness.
Key Responsibilities:
• Provide direction for Navigation and Funding Services • Mentor Managers overseeing Navigators and operational teams • Develop training programs for staff in evolving environments • Monitor performance metrics to drive continuous improvement • Manage the integration of telephony and CRM systems
Requirements: • Bachelor’s degree in health or social sciences • 7+ years in leadership in a healthcare or human-services setting • Experience managing performance metrics and budgets • Proficient in stakeholder management and building trust • Bilingualism is an asset
Bring your relational leadership and operational expertise to Brightisle and impact community care.
📌 Operations Director at Brightisle (Winnipeg)
🏢 VenorTalent
📍 Winnipeg
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