Part-Time Receptionist/Administrator

Donovan Insurance Brokers is seeking a friendly, professional, and dependable Part-Time Receptionist/Administrator to join our team.

As the first point of contact for clients, visitors, and callers, you will play an important role in creating a welcoming and professional experience. The ideal candidate has strong communication and organizational skills, can manage multiple priorities, and is comfortable working in a fast-paced office environment.

This is an in-person, part-time position with a consistent schedule.

Schedule: Monday, Wednesday, and Friday from 12:30 p.m. to 4:30 p.m.

Location: Waterloo, Ontario

Pay: $20.00 per hour

Responsibilities

- Greet clients and visitors in a friendly and professional manner
- Answer and manage a multi-line telephone system, directing calls accurately and efficiently
- Monitor and respond to general reception emails
- Manage incoming and outgoing mail, courier deliveries, and other correspondence
- Scan, organize, and distribute documents as required
- Perform accurate data entry and maintain electronic and physical records
- Assist with general administrative and clerical duties
- Maintain the reception area and ensure it remains organized and welcoming
- Monitor office supply inventory and assist with placing orders
- Support staff with meeting coordination, document preparation, proofreading, and other administrative tasks




- Provide additional reception and administrative support as needed

Qualifications
- Previous reception, administrative, clerical, or customer service experience
- Excellent verbal and written communication skills
- Qualified and courteous telephone manner
- Strong organizational and time-management skills
- High level of accuracy and attention to detail
- Ability to prioritize tasks and work independently
- Proficiency in Microsoft Office, including Outlook, Word, and Excel
- Comfortable learning new programs and office systems
- Dependable and able to consistently work the required schedule
- Experience working in an insurance or professional office environment is considered an asset but is not required

What We Offer
- A welcoming and professional work environment
- Training and support from an experienced team
- An opportunity to strengthen your reception and administrative skills

Occasional availability to provide additional coverage may be requested with advance notice. If you are organized, dependable, and enjoy helping others, we would be pleased to hear from you!

Pay: $20.00 per hour

Expected hours: No less than 12.0 per week

Benefits

- Company events
- On-site parking

Application question(s):
- Are you available to work in person every Monday, Wednesday, and Friday from 12:30 p.m. to 4:30 p.m.?

Work Location: In person

📌 Part Time Receptionist/Administrator (Waterloo)
🏢 Donovan Insurance Brokers
📍 Waterloo