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We are a growing English language school serving children, teenagers, and adults in the Laval and Montreal area.

We are looking for a friendly, organized, reliable, and professional Part-Time Administrative Assistant to help manage the day-to-day activities of our school.

This position includes both in-person and online administrative work. You will communicate regularly with parents, adult students, teachers, and prospective students and will play an important role in keeping our school organized and running smoothly.

Main Responsibilities

Parent & Student Communication

- Answer phone calls, emails, and messages from parents and students
- Welcome parents and students at the school
- Answer questions regarding classes, schedules, registration, and payments
- Make follow-up calls to parents and adult students
- Follow up with prospective students and families after inquiries
- Provide friendly and professional customer service

Registration & Payment Follow-Up

- Assist families and adult students with registration
- Follow up with parents regarding incomplete registrations
- Contact parents and adult students regarding outstanding or upcoming payments
- Send payment reminders by phone, email, or message
- Keep track of payment status and follow up when payments are not received
- Help ensure that registrations and payments are completed on time
- Communicate payment-related information clearly and professionally

School Administration

- Maintain accurate student information and administrative records
- Help organize student schedules and class information
- Communicate with teachers regarding schedules, absences, substitutions, and other administrative matters
- Assist with online classes and administrative needs
- Prepare forms, documents, invoices, and other school materials
- Organize and maintain the school office
- Handle general administrative tasks




- Assist the school owner/director with various day-to-day responsibilities

Schedule This is a part-time position consisting of:

- Two evenings per week
- Part of Saturday
- Part of Sunday
- A combination of in-person and online work

Exact hours will be discussed during the interview. Evening and weekend availability is required.

Qualifications

- Previous administrative, office, school, or customer-service experience is an asset
- Fluent French and English, spoken and written
- Excellent communication and interpersonal skills
- Comfortable making phone calls and speaking with parents and adult students
- Comfortable following up about registrations and payments
- Friendly, qualified, patient, and respectful
- Highly organized and detail-oriented
- Reliable and punctual
- Able to work independently and take initiative
- Good computer skills
- Comfortable with email, Google Workspace, Microsoft Office, Zoom, and other online platforms
- Able to learn new software and systems quickly
- Able to multitask and prioritize responsibilities
- Previous experience in a school or educational environment is an asset

The Ideal Candidate We are looking for someone who can become a reliable and trusted part of our school office.

The ideal candidate is someone who doesn't wait to be told what to do. They are organized, proactive, and comfortable following up with parents and students until a task is completed.

You should be comfortable making phone calls, including payment follow-up calls, while always remaining polite, professional, and respectful.

You will be dealing with families and adult students, so excellent communication skills and a positive attitude are very important.

How to Apply

Please submit your resume through Indeed and include a brief description of your previous administrative or customer-service experience and your availability for evening and weekend work.

We look forward to meeting you!

Pay: $18.00-$20.00 per hour

Work Location: In person

📌 Part-Time School Administrative Assistant (Laval)
🏢 saracourses
📍 Laval