Patient Services Support / Greeter – Healthcare Winnipeg, MB | Saturday 7:30 AM – 12:30 PM | Immediate Start
Fuze HR Solutions is urgently recruiting Patient Services Support / Customer Service Greeters for temporary assignments with a well-established Canadian healthcare and laboratory services organization in Winnipeg, Manitoba.
We are looking for reliable, professional and customer-focused individuals who can provide front-line support to patients visiting busy community-based laboratory and health service centres.
Immediate availability for Saturday from 7:30 AM to 12:30 PM is required.
Current Locations We are currently recruiting for 4 Winnipeg locations:
St. Vital
Garden City
Crossroads
Seasons of Tuxedo
Candidates are encouraged to indicate their preferred location when applying.
Schedule Saturday: 7:30 AM – 12:30 PM
Hourly Rate: $25/Hour The immediate requirement is for Saturday coverage, with the potential for additional shifts or future opportunities depending on operational requirements and candidate availability.
What You Will Be Doing The primary focus of this assignment will be greeting, initial triage and customer service. Responsibilities may include:
Greeting patients upon arrival and providing a welcoming, qualified first point of contact
Providing front-line customer service and general assistance
Supporting patient flow and helping manage lineups
Conducting an initial review of patient needs and directing individuals appropriately
Advising walk-in patients when a location has reached capacity
Identifying situations that may require additional attention and escalating them immediately to the onsite manager
Answering general questions and providing appropriate direction
Supporting the onsite healthcare team as required
This is a patient-service support position. You will not be responsible for independently assessing, diagnosing, treating or providing medical advice to patients.
What We Are Looking For Ideal candidates will have:
Strong customer service experience
Experience working directly with the public in a fast-paced environment
Previous healthcare, medical office, laboratory or patient-facing experience is an asset
Strong verbal communication and interpersonal skills A friendly, professional and compassionate approach when assisting patients
Ability to remain calm and organized during busy periods
Good judgment and an understanding of when a concern should be escalated to management
Strong reliability and punctuality
Availability Saturday from 7:30 AM to 12:30 PM
Familiarity with healthcare environments, laboratory requisitions or testing processes is considered an asset but is not required for this immediate customer-service assignment.
Candidates with Phlebotomy or Medical Laboratory Assistant (MLA) qualifications and experience are strongly encouraged to identify this when applying, as additional healthcare opportunities may also be available.
Fuze HR Solutions is committed to providing equal employment opportunities and working with candidates throughout the recruitment and placement process.