- Our team is small but mighty, partnering closely with Engineering, Design, and Analytics to craft a two-sided marketplace that successfully delivers business to our pros while helping millions of customers complete their home projects each year

- We have cultivated an environment defined by radical ownership and a strong bias for action, empowering you to move fast, define your own strategy, and drive outcomes quickly. We are outcome-obsessed and strive to spend our time on high-leverage product thinking rather than bureaucracy, minimizing administrative overhead to focus on what truly moves the needle for our users

- We’re looking for an entrepreneurial Product Manager who is driven by autonomy and fueled by ownership

- You will be at the helm of innovation and execution, shaping industry-disrupting user experiences that simplify how millions of people confidently care for their homes and how home service professionals grow their business

- This role is about defining product vision, challenging the status quo, and driving outcomes that leave a lasting impact on our customers, local service professionals, and the entire home services industry

- As a PM on the Growth team at Thumbtack you will be responsible for driving customer and pro lifetime value by creating product solutions for homeowners and home-service professionals to accomplish their goals with ease and confidence

- You will be responsible for building new 0 to 1 product experiences as well as optimizing existing products to drive more user repeat and growth

- Lead a significant portion of our product experience and be accountable for business outcomes

- Conduct user research and lightweight tests to scope and prioritize product initiatives





- Transform a vague, ambitious idea into a compelling business and product case, secure resources, and lead execution with clear success criteria

- Champion deep learnings and insights as a core metric, valuing them alongside traditional metrics to fuel smarter, more innovative product decisions

- Partner with marketing, engineers, designers, data and applied scientists to ideate, prioritize and deliver great solutions for our customers and professionals

- Coordinate within your team and among teams at Thumbtack to ensure understanding of and alignment around projects

- Drive a high-impact initiative from seed to scale, ensuring sustained focus by thoughtfully sunsetting or culling initiatives that do not meet success criteria

Benefits

- Parental leave

- Health insurance
- Community matters | Sure, our ways of connecting have changed. But we haven’t missed a beat, from virtual concerts to “TTversary” celebrations to weekly catch-ups

- Always be improving | We bring out the best in our colleagues — and our product — by pushing each beyond what we believe we’re capable of. We give honest feedback, even when it’s hard

- Wellness is a way of life | We promote balance with generous PTO and company-wide holidays — and find our centers every Wellness Wednesday with yoga featuring a Thumbtack pro




- A worthy mission | In a world where tech is often seen as eroding valuable jobs, we’re helping small business owners thrive. Our product makes entrepreneurship accessible to everyone

- Driven by our values | Our values are the compass by which we make all our decisions.

Each one matters: Lead with why, Make it count, Own it, Choose teamwork, and Say what you mean

- Plus, amazing benefits | All the benefits you’d expect, plus a few more: generous parental and fertility benefits, $1800 for Thumbtack services per year and a $1200 remote work stipend

- Virtual-first working model coupled with quarterly in-person events and Camp Thumbtack

- 20+ company-wide holidays including two week-long shutdowns

- Libraries (collaborative workspaces) in San Francisco, Salt Lake City, Toronto, and Manila

- Cell phone and WiFi reimbursements

- Subscriptions and Employee Assistance Program for mental health and well-being- Comfort with and strong discerning judgment of AI

- Excellent written and verbal communication skills, with a talent for articulating complex customer problems precisely

- Outstanding teamwork and collaboration skills, capable of considering multiple perspectives and driving cross-functional alignment

- 5+ years of product management experience with a proven track record of launching impactful consumer web or mobile products that users love

- Excellent user-centric thinking with strong user experience and product sense, allowing you to empathize with users and craft excellent experiences

- Excellent analytical thinking and problem-solving skills combined with strong business acumen

📌 Product Manager (Growth) (Toronto)
🏢 Thumbtack
📍 Toronto