Client: Ministry of Public and Business Service Delivery and Procurement – RQ11636

We are seeking an experienced Senior Product Manager with strong expertise in product planning, product lifecycle management, customer experience, product strategy, requirements management, product launches, stakeholder engagement, project management, and technical and project integration

. The successful candidate will be responsible for product planning and execution throughout the product lifecycle, gathering and prioritizing product and customer requirements, defining product vision, translating product strategy into detailed requirements and prototypes, supporting product launches, and managing competing priorities and stakeholder relationships.

Role Snapshot

Client Ministry of Public and Business Service Delivery and Procurement Work Location 222 Jarvis St, Toronto, Ontario Work Model Onsite – 5 days onsite Estimated Start Date September 21, 2026 Estimated End Date October 5, 2027 Business Days 133 Hours 7.25 hours/day Security Level No Clearance Required Extension Probable after the initial mandate

Nice to Have

- Experience working on projects involving AI.
- Public sector experience.

Key Responsibilities
- Product Planning & Lifecycle Management
- Responsible for the product planning and execution throughout the product lifecycle, including:
- Gathering and prioritizing product and customer requirements.
- Defining the product vision.
- Ensuring that the product supports the company’s overall strategy and goals.
- Customer Experience & Product Growth
- Gain a deep understanding of customer experience.
- Identify and fill product gaps.
- Generate new ideas that grow market share.
- Improve customer experience.
- Drive growth.
- Product Vision & Stakeholder Alignment
- Create buy-in for the product vision both internally and with key external partners.
- Represent the company by visiting customers to solicit feedback on company products and services.
- Build awareness and understanding of the product by acting as a product evangelist.
- Product Strategy, Requirements & Prototypes
- Develop product pricing and positioning strategies.
- Translate product strategy into detailed requirements and prototypes.
- Scope and prioritize activities based on business and customer impact.
- Engineering & Delivery
- Work closely with engineering teams to deliver with quick time-to-market and optimal resources.
- Drive product launches, including working with:

- Public relations team

- Executives
- Other product management team members
- Pricing, Positioning & Promotion
- Evaluate promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed.
- Develop product pricing and positioning strategies.
- Act as a product evangelist to build awareness and understanding.

General Skills
- Experience delivering MRDs and PRDs with prioritized features and corresponding justification.




- Experience working with external third parties to assess partnerships and licensing opportunities.
- Experience running beta and pilot programs with early-stage products and samples, becoming an expert with respect to the competition.
- A team player with a track record for:
- Meeting deadlines.
- Managing competing priorities.
- Client relationship management experience.

Experience And Skill Set Requirements Project Management – 35% The successful candidate should demonstrate strong project management experience , including the ability to plan, prioritize, coordinate, and manage product-related activities throughout the product lifecycle.

Key Areas Include

- Product planning and execution.
- Gathering and prioritizing product and customer requirements.
- Managing competing priorities.
- Scoping and prioritizing activities based on business and customer impact.
- Coordinating activities across product management and engineering teams.
- Supporting product launches.
- Managing timelines and deadlines.
- Maintaining strong client and stakeholder relationships.
- Working effectively with internal teams and external partners.

Technical, Deployment and Project Integration Skills – 35% The successful candidate should demonstrate solid technical, deployment, and project integration skills , including:

- Working closely with engineering teams to deliver products with quick time-to-market and optimal resources.
- Understanding product requirements and translating product strategy into detailed requirements and prototypes.
- Experience supporting product launches and coordinating with multiple teams.
- Experience working with external third parties to assess partnerships and licensing opportunities.
- Experience running beta and pilot programs with early-stage products.
- Ability to understand competitive products and market positioning.
- Ability to evaluate promotional plans against the product line strategy.
- Ability to support product integration and delivery activities across relevant teams and stakeholders.
- Experience working on projects involving AI is considered an asset.

Documentation Skills – 20% The successful candidate should demonstrate strong documentation and product management documentation skills , including:

- Experience delivering MRDs (Market Requirements Documents).
- Experience delivering PRDs (Product Requirements Documents).
- Ability to document prioritized features and corresponding justification.
- Ability to translate product strategy into detailed requirements.
- Ability to develop and document product prototypes and related product requirements.
- Ability to provide clear and effective product information to internal teams, external partners, executives, customers,



and other stakeholders.
- Ability to prepare product-related documentation that supports planning, development, delivery, and product launches.

Public Sector Experience – 10%
- Public sector experience is considered an asset.
- Experience working with public-sector clients, stakeholders, or projects is considered an asset.
- Ability to work effectively with external partners and stakeholders in structured environments.
- Experience working on projects involving AI is also considered a nice-to-have.

Product Management Competencies
- Product planning and execution throughout the product lifecycle.
- Product and customer requirements gathering and prioritization.
- Product vision definition.
- Product strategy development.
- Customer experience analysis.
- Product gap identification.
- Product growth and market-share initiatives.
- Product pricing and positioning.
- Detailed product requirements and prototypes.
- Business and customer impact analysis.
- Engineering team collaboration.
- Product launches.
- Promotional plan evaluation.
- Product evangelism and awareness.
- Customer feedback collection.
- MRD and PRD development.
- Beta and pilot program management.
- Partnership and licensing opportunity assessment.
- Competitive product analysis.
- Client relationship management.
- Stakeholder engagement.
- Deadline and priority management.

Work Arrangement Onsite – Toronto, Ontario The successful candidate will be required to work 5 days onsite at:

222 Jarvis St, Toronto, Ontario

- Work Model: Onsite – 5 days onsite
- Hours: 7.25 hours per day
- Schedule: Monday to Friday
- Standard Working Hours: 8:00 AM–5:00 PM, excluding lunch breaks
- Estimated Start Date: September 21, 2026
- Estimated End Date: October 5, 2027
- Business Days: 133
- Security Level: No Clearance Required
- Extension: Probable after the initial mandate

How to Apply If you are interested and your experience aligns with the requirements, please submit the following mandatory documents to [email protected] by Monday, September 21, 2026, at 10:00 AM EST :

- Updated Resume in Word format – Mandatory
- References – Mandatory
- Expected Hourly Rate – Mandatory
- Visa Status – Mandatory
- LinkedIn ID – Mandatory

Please note: Without the mandatory documents, we cannot submit a candidate. If you are interested in learning more about this opportunity, or if this position is not the right fit for you, please feel free to send over any names or forward this opportunity to anyone who may be interested. Please check it out on our career site.

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📌 Product Manager – Senior (Toronto)
🏢 S M Software Solutions
📍 Toronto