We are looking for a Bilingual Software Quality Analyst. In this role you will be responsible for executing quality testing on our software solutions. This will include working on the newest features of our software, individual defects, and regularly testing critical business processes by utilizing solutions.

Under minimal supervision, you will play a key role within the team, understand and apply quality assurance and software testing concepts and practices. We are seeking a bilingual representative to help support our French-speaking customers in the province of Quebec and our English-speaking customers outside of the province of Quebec.

Assess the condition and quality of software builds, bug fixes and interim releases

Test and certify software defect fixes and new functionality by executing functional, application and regression tests for software releases

Clearly document, communicate and escalat[e] all risks and issues

Write clear defect reports for identified software and functional defects based on testing results





Work quickly and thoroughly in a fast-paced environment to achieve timeliness and objectives

Help guide teams to deliver high quality products to our customers

Work closely with internal teams to communicate complex issues and ensure a good understanding of the software

Ensure consistency and accuracy of translations across multiple products

Training

On-the-job with a mentor and online courses

Requirements

Fluent in Canadian French and English

Associate degree in related field or equivalent work experience

Experience with software testing preferred

Ability to think critically, problem solve and take initiative

Exceptional communication and organizational skills

Ability to multitask in a fast-paced workplace

Strong attention to detail

Ability to travel to the United States for additional company-paid training, if offered

📌 Quality Analyst Associate (Winnipeg)
🏢 The Reynolds and Reynolds
📍 Winnipeg