Pears Restaurant

Salary: $65,000–$70,000 per year, based on experience

About the Role

Pears Restaurant is looking for an experienced, hands-on General Manager to lead the restaurant’s day-to-day operations, team, and guest experience.

This is a key leadership position responsible for creating a strong restaurant culture, maintaining exceptional hospitality standards, and ensuring the business performs operationally and financially.

The ideal candidate is a confident restaurant leader who understands that great hospitality comes from strong systems, engaged teams, attention to detail, and consistent execution. You will take ownership of the restaurant's overall performance while working closely with the culinary team and senior management to continuously improve the business.

Key Responsibilities

As General Manager, you will be responsible for the overall operation and performance of Pears, including:

- Lead, motivate, and develop both front-of-house and back-of-house teams while creating a positive, accountable, and high-performing restaurant culture.
- Ensure every guest receives a consistently elevated and welcoming dining experience.
- Maintain high standards for service, food quality, cleanliness, restaurant presentation, and overall brand execution.
- Recruit, onboard, train, coach, and develop restaurant employees and managers.
- Manage employee scheduling while balancing operational requirements, service standards, and labour targets.
- Conduct regular performance conversations and address performance or behavioural concerns when required.
- Monitor daily and weekly sales, labour, food costs, COGS, operating expenses, and other key restaurant performance indicators.
- Identify performance gaps and implement clear action plans to improve profitability and operational efficiency.
- Manage inventory, ordering, receiving, waste control, and product availability.
- Ensure opening, closing, cash-handling, reconciliation, inventory, and operational procedures are completed accurately and consistently.




- Work closely with the culinary team to ensure strong communication and coordination between FOH and BOH.
- Handle guest concerns professionally and proactively, turning service challenges into positive guest experiences.
- Maintain compliance with food safety, health and safety, liquor regulations, employment standards, and company policies.
- Ensure restaurant equipment, facilities, and operating areas are properly maintained and immediately escalate any issues requiring attention.
- Manage private dining, events, promotions, partnerships, and other initiatives designed to increase restaurant traffic and revenue.
- Review restaurant performance regularly and provide senior management with clear updates regarding sales, staffing, operations, challenges, and action plans.
- Maintain a strong leadership presence on the floor during peak periods and actively support the team when required.

What We’re Looking For We are looking for someone who leads by example and takes genuine ownership of the restaurant.

The successful candidate will bring:

- Previous experience as a General Manager, Assistant General Manager, or senior restaurant manager.
- Experience within an upscale, premium-casual, fine-dining, or high-volume restaurant environment is strongly preferred.
- Strong leadership, coaching, and people-management skills.
- A proven ability to build engaged teams and maintain accountability.
- Strong understanding of restaurant financials, including labour, food cost, inventory, COGS, sales, and operating expenses.
- Experience managing schedules and controlling labour while maintaining strong service levels.
- Excellent communication, organization, and problem-solving skills.




- Strong guest-service instincts and the ability to professionally manage difficult situations.
- High attention to detail and a commitment to restaurant cleanliness, presentation, and operational standards.
- Ability to prioritize and make decisions in a fast-paced environment.
- A hands-on management style and willingness to support the team wherever needed.
- Availability to work evenings, weekends, holidays, and peak restaurant periods as required.
- Smart Serve certification or the ability to obtain certification.

The Leadership Style We Value At Pears, we are looking for a General Manager who operates with an ownership mentality.

You should be someone who notices the details, follows through on commitments, communicates clearly, and holds yourself and your team accountable. You understand how to balance hospitality with business performance and know when to coach, when to support, and when to make difficult decisions.

Most importantly, you should genuinely enjoy hospitality and creating memorable experiences for guests.

Why Join Pears?

This is an opportunity to take a meaningful leadership role within Pears and have a direct impact on the restaurant’s culture, guest experience, and financial performance.

You will have the chance to:

- Lead and develop your own restaurant team.
- Influence the restaurant's operational standards and culture.
- Work closely with an ambitious and growing hospitality group.
- Participate in new initiatives, events, and opportunities to grow the Pears brand.
- Take ownership of a restaurant where strong performance and leadership are recognized.

Compensation: $65,000–$70,000 annually, based on experience. If you are an experienced restaurant leader who takes pride in hospitality, develops strong teams, and understands how to operate a successful restaurant, we would love to hear from you.

Pay: $65,000.00-$70,000.00 per year

Benefits

- On-site parking
- Paid time off
- Store discount

Work Location: In person

📌 Restaurant General Manager - Pears Restaurant (Unionville)
🏢 Accencis Group
📍 Unionville