Join Purdys Chocolatier as the Retail Sales & Operations Director, focusing on elevating shop performance and customer satisfaction. This full-time role is critical to our retail expansion.

In this role, you will supervise a network of over 90 stores across Canada, enhancing Purdys' reputation for quality and customer joy. Your leadership will guide a committed team while ensuring our values reflect throughout the retail presentation. This position is vital for sustaining sales growth and refining our operational standards through actionable insights.

Key Responsibilities: • Implement national strategy for store operations • Foster engagement among retail managers for service excellence • Monitor and enhance sales performance metrics • Analyze customer data to develop responsive action plans • Lead financial planning and operational performance management

Requirements: • 10+ years in retail sales leadership positions • Experience in diverse retail markets • Ability to inspire and mentor field leaders • Robust grasp of retail analytics and financial management • Relevant degree or equivalent experience

Drive success at Purdys and lead our retail strategy to new heights.

📌 Retail Sales & Operations Director Role (Vancouver)
🏢 Socket.dev
📍 Vancouver