As a Donor Care Specialist at Penny Appeal Canada, you'll play a vital role in fundraising and donor communication. This remote position invites you to make a difference in communities worldwide.

You will be responsible for managing donor interactions and ensuring a top-notch experience for those who support our mission. This includes conducting fundraising calls, processing donations securely, and updating donor data systemically. Your commitment and interpersonal skills will be instrumental in educating donors on our programs and services, helping turn small change into significant impact.

Key Responsibilities:

- Articulate donor impact and program information
- Make 120+ calls daily for fundraising initiatives




- Securely process and maintain donor data confidentiality
- Address inquiries via phone, chat, and email promptly
- Participate in training to improve communication skills

Requirements:

- 2-5 years of relevant experience preferred
- Background in customer service and administration
- Knowledge of Islamic fundraising practices
- Digital proficiency with CRM tools and spreadsheets
- Required home office setup with essential technology

Be a key part of our mission to alleviate poverty with your exceptional skills at Penny Appeal Canada.

📌 Penny Appeal Donor Care Specialist Role (Winnipeg)
🏢 Penny Appeal Canada
📍 Winnipeg