Drive media excellence as a Senior Manager of Media Support Services with Rogers Sports & Media in Toronto, ON. Oversee a shift-based team responsible for ensuring smooth media platform operations and customer service.

In this influential role, you will lead monitoring efforts to guarantee productive delivery of media content. Collaborate with various teams to enhance performance and solve operational challenges. Your leadership will focus on empowering your team and maintaining rigorous standards in incident management.

Key Responsibilities:

- Report network incidents to stakeholders
- Provide tiered support through effective tool utilization
- Conduct training for the operations team
- Implement improvements for monitoring systems
- Manage data and documentation accurately

Requirements:

- Solid experience in Broadcast and IT routing
- Background in Network Operations Centre roles
- Strong interpersonal and communication skills
- Detail-oriented with an analytical mindset
- Proven ability to manage critical broadcast tasks

Join Rogers in shaping the media landscape with your leadership in support services.

📌 Senior Media Operations Manager at Rogers (Toronto)
🏢 Rogers communications
📍 Toronto