Elevate your career as a Service Coordinator/Dispatcher with J.L. Refrigeration Inc. in Scarborough, Ontario. This permanent, full-time position involves managing service requests and technician schedules in a fully in-office setting.

You will play a crucial role by overseeing incoming service calls and dispatching technicians effectively. Your attention to detail will be essential in managing preventative maintenance and keeping customers informed at every step. A professional customer service approach and strong organizational skills are vital for success in this dynamic role.

Key Responsibilities: • Receive and manage incoming service requests • Dispatch technicians based on skills and availability • Communicate schedule changes to the team • Oversee preventative maintenance completion • Address customer questions and service issues

Requirements: • Organized with solid communication skills • Previous dispatch or coordination experience • Proficient in QuickBooks and service management tools • Ability to thrive under pressure • Willingness to learn and collaborate

Contribute to top-notch service delivery and customer satisfaction with J.L. Refrigeration in Scarborough.

📌 Service Coordinator Role at J.L. Refrigeration (Winnipeg)
🏢 J.L. Refrigeration
📍 Winnipeg