We are seeking a energetic, energetic and reliable Shift Supervisor to oversee daily operations at our test centre. You will supervise test-day activities, support staff, ensure excellent candidate service, and maintain the highest standards of test security and compliance.
Responsibilities
- Supervise high-stakes examinations.
- Lead, train and support test centre staff.
- Ensure all testing procedures, security and confidentiality requirements are followed.
- Coordinate staff and test-room activities to ensure smooth operations.
- Verify candidate identification and provide clear test-day instructions.
- Handle candidate inquiries and test-day issues professionally.
- Complete required administrative records and incident reports.
- Ensure testing rooms and equipment are properly prepared.
- Maintain a professional,
secure and welcoming testing environment.
Requirements
- Previous supervisory or leadership experience.
- Excellent communication, organizational and time-management skills.
- Strong computer and administrative skills.
- Ability to work independently and remain calm under pressure.
- High-stakes testing experience is an asset; training provided.
- Bilingual or multilingual skills are an asset.
- Flexible availability, including weekends.
- Access to a vehicle and a valid full driver's licence are an asset.
Job Type: Full-time Location: Winnipeg, Manitoba
Work Location: In person
Pay: $16.00-$19.37 per hour
Expected hours: 40.0 per week
Work Location: In person
📌 Shift Supervisor (Winnipeg)
🏢 ETC Central
📍 Winnipeg
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