Role Description Job Title : Slack Architect Insurance Distribution Job Location: Canada (Remote is also fine) Role Summary Architect and govern Slack as a secure integrated collaboration platform to enable realtime engagement across agents brokers underwriting and operations driving faster policy lifecycle and distribution efficiency

Technical Skills Slack Enterprise Grid architecture workspace design channel taxonomy governance

Identity Access Management SSO SCIM OAuth Azure ADOkta

API integration expertise REST webhooks Slack APIs bots Workflow Builder

Event-driven architecture case notifications underwriting updates

Integration with enterprise platforms

CRM Salesforce Policy Admin Systems Illustration tools

Security compliance controls data retention eDiscovery audit trails

Cloud integration exposure AWS Lambda API Gateway EventBridge preferred

Business Requirements Insurance Distribution Design collaboration aligned to distribution lifecycle

Lead Case Intake Underwriting Issuance Servicing

Enable secure external collaboration with agents brokers and partners Slack Connect

Support real time case tracking underwriting queries and escalation workflows

Drive workflow automation to reduce manual coordination across sales ops

Deliver measurable outcomes

15- 25 cycle time reduction

20 - 30 faster query resolution

Improved agent productivity

Communication Leadership Skills Strong stakeholder management across sales underwriting operations and IT

Ability to translate business workflows into collaboration architecture

Executive level communication and reporting KPIs adoption metrics

Change management adoption enablement training playbooks

Cross-functional collaboration with security compliance and platform teams

Experience 10-15 years overall experience

3-5 years in Slack Enterprise Grid preferred

Prior experience in insurance distribution or financial services

Other Details Vacancy Type: Current Vacancy





Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree Canada (“LTIMC”):

Benefits And Perks

- Comprehensive Medical Plan Covering Medical, Dental, Vision
- Health Care Spending Account
- Short Term and Long-Term Disability Coverage
- Life Insurance
- Annual vacation and other Paid Leaves
- Maternity Leave Top Up Pay

The range displayed on each job posting reflects the total compensation range for the position across all Canada locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation. Disclaimer : The compensation and benefits information provided herein is accurate as of the date of this posting.

LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.

Accessibility and Reasonable Accommodation : LTIMindtree has an accommodation process in place and provides accommodations for applicants with disabilities. If you require a specific accommodation because of a disability or a medical need, please write to us at [email protected] so that arrangements can be made for the appropriate accommodations to be in place.

📌 Slack Architect (Ontario)
🏢 LTM
📍 Ontario