Store Manager ~ Vancouver

Pyrrha is seeking an experienced, confident, and highly motivated Store Manager to oversee our Vancouver retail location.

As part of the Sales team, you’ll take ownership of the day-to-day success of our store, driving sales and client development, overseeing store operations and merchandising, and creating experiences that bring the Pyrrha brand to life. You’ll work alongside and support our Store Associates, while taking the lead on ensuring the store runs smoothly and performs at its best.

We’re looking for someone who is proactive and self-directed, while also working collaboratively with the broader management team, someone who sees opportunities, brings forward ideas, and works with others to make them happen.

This is a full-time position reporting to the Director of Operations.

What You’ll Do

- Lead the Vancouver store taking ownership of sales performance, client experience, team development, and day-to-day operations.
- Drive sales and client development by building relationships with new and existing guests and growing a strong local clientele.
- Find creative ways to attract new clients to the store, using social media, local partnerships, events, outreach, and other initiatives to build awareness and drive traffic.
- Lead, coach, and develop the store team, creating a high-performing environment centred around exceptional, personalized service.
- Build relationships with VIP clients, media, stylists, costumers, and community partners, acting as a key ambassador for Pyrrha.
- Create memorable in-store experiences, including private appointments, studio tours, collection launches, seasonal events, and community initiatives.
- Maintain exceptional merchandising and operational standards, including inventory management and the development and maintenance of store SOPs.
- Deliver monthly reporting and use sales and product performance insights to support sell-through strategies




- Collaborateclosely with the broader Pyrrha team on sales and PR initiatives.

Who You Are

- An experienced retail professional with a proven ability to drive sales, develop people, and build lasting client relationships.
- Confident managing a store independently and comfortable taking ownership of both the big picture and the details.
- Commercially minded, organized, and proactive, you don’t wait to be told what needs to happen.
- Creative and digitally savvy, with an understanding of how social media and community engagement can translate into store traffic and recent client relationships.
- A natural relationship builder who is polished and comfortable working with VIP clients, media, and stylists
- Experienced in luxury, premium retail, jewelry, fashion, design, or another highly service-oriented environment.
- Strong at storytelling and able to communicate the meaning, craftsmanship, and values behind a brand.
- Genuinely aligned with Pyrrha’s values of sustainability, craftsmanship, authenticity, and connection.

What We Offer

- Comprehensive extended health and dental benefits after three months.
- A paid day off to celebrate your birthday, plus paid volunteer
- A generous employee discount on Pyrrha jewellery.
- Retail hours that offer a better work-life balance, with no late-night shifts.
- A beautiful and unique retail environment in a converted heritage house in central False Creek.

About Pyrrha We create sustainable jewelry that holds personal significance for those who wear it. People connect with symbols and their meanings, and the individual way they resonate with their personality, ambitions, struggles or source of joy.



As a carbon neutral certified B Corp and member of 1% for the Planet, Positive Luxury, and the Responsible Jewellery Council, we're committed to environmental accountability in all stages of production of our jewelry.

We cast our jewelry in 100% recycled metals in our Canadian Green Building Council certified Zero Carbon Vancouver studio.

How to apply

Please apply through Indeed or email resume and cover letter to [email protected] sharing with us why you’d think you would make a good addition to our team.

Pyrrha is an equal opportunity employer. This means that we strive to make employment decisions at every point of the employment, from application to termination, based on merit. We want to have the most qualified person in every position. In addition, we believe an equitable, diverse, and inclusive workplace is one where all workers, whatever their gender, race, ethnicity, national origin, age, sexual orientation or identity, education or disability, feel valued and respected.​​

If we can offer reasonable accommodations to you in the application or interview processes, or if you have feedback on how we could improve the equity or accessibility of our recruitment, you are welcome to contact us with the subject line “Accommodation Request - [Position Title]”. Please note that we are unable to respond to general status inquiries or other messages that are unrelated to accessing our hiring processes.

If writing a cover letter is not your strength, we just want to get to know more about you and why this position interests you, and if you’d prefer you are welcome to use bullet points.

Job Types: Full-time, Permanent

Pay: $60,000.00-$80,000.00 per year

Benefits

- Dental care
- Extended health care
- Paid time off
- Store discount
- Vision care

Experience:
- Retail management: 2 years (preferred)
- Microsoft Excel: 1 year (required)

Work Location: In person

📌 Store Manager (Vancouver)
🏢 Pyrrha
📍 Vancouver