Drive IT operations for the Sustainable Forestry Initiative as the Technology Support and Infrastructure Manager in a hybrid capacity from Washington, DC or Ottawa. Focus on technology advancement and user education.

In this full-time role, you will manage all aspects of technology infrastructure and provide educational support across the organization. Reporting to the Senior Director of Technical Operations, your leadership will ensure a secure and efficient IT environment promoting SFI’s sustainability goals.

Key Responsibilities: • Manage design and compliance of IT infrastructure • Coordinate staff training on optimal technology use • Collaborate with external helpdesk to support users • Oversee IT procurement and vendor relationships • Monitor security threats and maintain data protection

Requirements: • Five years of progressive IT experience, two in management • Bachelor’s degree in a related field • Deep knowledge of Microsoft systems and networking • Experience in privacy and cybersecurity compliance • Solid customer service and IT management skills

Support sustainable initiatives by enhancing IT operations and user experiences at SFI.

📌 Sustainable IT Operations Manager Role (Montreal)
🏢 Sustainable Forestry Initiative
📍 Montreal