Become a crucial part of our team as a Patient Coordinator, providing essential front desk support and ensuring patient satisfaction. Your focus will be on scheduling, registration, and enhancing the overall patient experience.

As the initial contact for patients, your role will involve greeting them warmly and managing their appointments with precision. You must excel in customer service, maintain a professional office environment, and handle confidential information responsibly.

This position is an excellent opportunity for those with a passion for healthcare and patient advocacy.

Key Responsibilities:

- Greet patients and initiate service recovery when necessary
- Register patients and verify insurance details accurately




- Efficiently schedule and manage appointments using necessary systems
- Collect co-payments at the time of service
- Communicate with patients regarding their rights and responsibilities

Requirements:

- 1-2 years of office experience in a healthcare environment
- Robust skills in direct customer service, both in person and over the phone
- Prior experience with Epic software preferred for scheduling
- Ability to work weekends and holidays as required
- High school diploma preferred

Bring your dedication to patient care and organizational skills to succeed as a Patient Coordinator.

📌 Healthcare Patient Coordinator Wanted (Halifax Regional Municipality)
🏢 South Shore Health
📍 Halifax Regional Municipality