The University of Ottawa Library is recruiting for a Library Services Team Lead who will coordinate operational library services across multiple sites, supervise staff, and drive service excellence. You will lead projects, implement recent procedures, and collaborate with other departments to improve workflows.
The role requires a postsecondary diploma, 5+ years in customer service, 3+ years in project coordination, and 3+ years of staff supervision.
📌 User Engagement Operations Lead (Montreal)
🏢 University of Ottawa
📍 Montreal
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