Patient Services Support / Greeter – Healthcare (Winnipeg)

Patient Services Support / Greeter – Healthcare (Winnipeg)

18 Sep
|
Fuze HR Solutions
|
Winnipeg

18 Sep

Fuze HR Solutions

Winnipeg

Patient Services Support / Greeter – Healthcare

Winnipeg, MB | Saturday 7:30 AM – 12:30 PM | Immediate Start

Fuze HR Solutions is urgently recruiting Patient Services Support / Customer Service Greeters for temporary assignments with a well-established Canadian healthcare and laboratory services organization in Winnipeg, Manitoba.

We are looking for reliable, professional and customer-focused individuals who can provide front-line support to patients visiting busy community-based laboratory and health service centres.

Immediate availability for Saturday from 7:30 AM to 12:30 PM is required.

Current Locations

We are currently recruiting for 4 Winnipeg locations:

St. Vital

Garden City

Crossroads

Seasons of Tuxedo

Candidates are encouraged to indicate their preferred location when applying.

Schedule

Saturday: 7:30 AM – 12:30 PM

Hourly Rate: $25/Hour

The immediate requirement is for Saturday coverage, with the potential for additional shifts or future opportunities depending on operational requirements and candidate availability.

What You Will Be Doing

The primary focus of this assignment will be greeting, initial triage and customer service. Responsibilities may include:

Greeting patients upon arrival and providing a welcoming, professional first point of contact

Providing front-line customer service and general assistance

Supporting patient flow and helping manage lineups

Conducting an initial review of patient needs and directing individuals appropriately

Advising walk-in patients when a location has reached capacity





Identifying situations that may require additional attention and escalating them immediately to the onsite manager

Answering general questions and providing appropriate direction

Supporting the onsite healthcare team as required

This is a patient-service support position. You will not be responsible for independently assessing, diagnosing, treating or providing medical advice to patients.

What We Are Looking For

Ideal candidates will have:

Solid customer service experience

Experience working directly with the public in a fast-paced environment

Previous healthcare, medical office, laboratory or patient-facing experience is an asset

Strong verbal communication and interpersonal skills

A friendly, professional and compassionate approach when assisting patients

Ability to remain calm and organized during busy periods

Good judgment and an understanding of when a concern should be escalated to management

Solid reliability and punctuality

Availability Saturday from 7:30 AM to 12:30 PM

Familiarity with healthcare environments, laboratory requisitions or testing processes is considered an asset but is not required for this immediate customer-service assignment.

Candidates with Phlebotomy or Medical Laboratory Assistant (MLA) qualifications and experience are strongly encouraged to identify this when applying, as additional healthcare opportunities may also be available.

Fuze HR Solutions is committed to providing equal employment opportunities and working with candidates throughout the recruitment and placement process.

#ABIN

Contract Info / Information sur le contrat

Job ID / No. du Poste: 63204032

Open Positions / Postes Ouverts: 1

📌 Patient Services Support / Greeter – Healthcare (Winnipeg)
🏢 Fuze HR Solutions
📍 Winnipeg

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