Become a Customer Support Specialist with Royal Building Solutions, delivering exemplary service in person, over the phone, and via email. Manage orders and foster customer relationships in a dynamic setting.

In this contract role, you'll ensure outstanding service while processing customer requests and managing accounts. On-the-job training will help you familiarize yourself with product lines and enhance your order management skills. You will play a vital role in upselling and maintaining customer satisfaction.

Key Responsibilities:

- Complete safety training and adhere to safe work practices
- Accurately price and process custom customer orders
- Coordinate shipping efficiently to meet customer timelines
- Use JDE system for processing invoices and orders
- Foster relationships through effective after-sales support

Requirements:

- High School Diploma required; post-secondary education preferred
- Ability to comprehend and follow business procedures
- Exceptional phone etiquette and communication skills
- Experience in customer service preferred
- Ability to identify problems and provide solutions

Foster exemplary customer interactions while leveraging your skills at Royal Building Solutions.

📌 Royal Building Solutions Customer Support Specialist (Canada)
🏢 Westlake Chemical
📍 Canada