Shape customer experiences at Core-Mark as a Bilingual Customer Care Representative. This engaging role demands fluency in French and English, focused on providing excellent service.
In this position, you will be pivotal in the customer journey, ensuring all inquiries are addressed timely and efficiently. Your responsibilities encompass responding to customer requests and resolving issues, always prioritizing the needs of our clients. Join a team dedicated to excellence in customer care.
Key Responsibilities:
• Address inquiries through phone, email, and in-person
• Provide customers with detailed product and pricing information
• Document communications and channel specific requests
• Resolve issues related to orders and processing
• Maintain an organized record of customer interactions
Requirements:
• Minimum of one year experience in a call center setting
• Must be fluent in French and English
• Strong typing skills (minimum 40 WPM, typing test required)
• Proficient in Microsoft Office suite
• Excellent communication and problem-solving abilities
Become a key player in enhancing customer satisfaction at Core-Mark through this bilingual customer care role.
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📌 Customer Care Representative - Bilingual Role (Milton)
🏢 Performance Food Group (New)
📍 Milton