Questrade Financial Group seeks a highly skilled Senior Client Support Specialist focused on digital derivatives and assets. Utilize your expertise to resolve client inquiries in a hybrid workplace.

You will act as the technical authority for advanced market instruments while ensuring smooth operations in trade execution and asset custody. With a strong background in crypto or fintech operations, you'll enhance the client experience by ensuring first contact resolution.

Key Responsibilities: • Act as a high-tier point of contact for complex inquiries • Investigate trade execution and pricing anomalies • Manage reconciliations between core and third-party reports • Analyze blockchain data for effective troubleshooting • Contribute to risk compliance and process improvement

Requirements: • Minimum 1-2 years in fintech or regulated trading roles • Degree or diploma in relevant fields like IT or Finance • Understanding of derivative mechanics and market dynamics • Comfortable with financial SaaS environments and dashboards • Strong attention to detail and composure under stress

Empower clients by using your deep knowledge at Questrade Financial Group. #J-18808-Ljbffr

📌 Expert Support Specialist - Digital Derivatives (Winnipeg)
🏢 Questrade Financial Group
📍 Winnipeg