18 Sep
|
Bill Gosling Outsourcing
|
Winnipeg
18 Sep
Bill Gosling Outsourcing
Winnipeg
Our client, a dynamic organization in the customer service and support industry, is seeking a dedicated Call Center Agent to join their team. As a Call Center Agent, you will be part of the Customer Support Department supporting diverse client needs. The ideal candidate will demonstrate empathy, coachability, and adaptability, which will align successfully in the organization.Job Title: Call Center AgentLocation: Winnipeg, MBPay Range: : $17.50 – $20/hrShift: Must be available all 7 days of the week (Sun - Sat).Shifts vary by client and can range from daytime (8:00 AM – 8:00 PM) to overnight (11:00 PM – 7:30 AM).What's the Job?Handle inbound customer calls with professionalism and courtesyAssist customers with inquiries, complaints, and support issuesMaintain accurate and detailed records of customer interactionsCollaborate with team members to improve service qualityAdapt to various client needs and shift schedules, including daytime and overnight shiftsWhat's Needed?Minimum 6+ months of call center or customer service experience (1 year preferred)Typing skills of 25+ WPM required (30+ WPM preferred)Background in hospitality, financial, or call center environments is highly preferredAbility to work all 7 days of the week, with flexible schedulingStrong soft skills including empathy, coachability,
and adaptabilityWhat's in it for me?Competitive hourly wages ranging from $17.50 to $20.00 for English roles and $21 to $25.50 for French rolesOpportunities to work in a supportive and inclusive environmentPotential for future remote work positionsEngage in meaningful work supporting diverse clients and industriesGain valuable experience in a fast-paced customer service settingIf this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.In this constantly shifting world, our adaptable workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup® (NYSE: MAN) family of brands, which also includes Experis, Talent Solutions and Jefferson Wells. For more information about Manpower, follow us on LinkedIn, Facebook, X and Instagram.
📌 Bilingual Call Center Agent - $17.5 - $20 An Hour (Winnipeg)
🏢 Bill Gosling Outsourcing
📍 Winnipeg