Customer Service Representative (CSR) – GreeterSchedule: Monday – Friday 7am-5pm (occasional Saturdays)Locations:21463 Clarke Road North, Arva3544 Dingman Drive, LondonRate: $17.60 per hourAbout UsSince 1991, TRY Recycling Inc. has been operating as a multi-purpose facility providing collection and processing of construction and demolition waste for the province of Ontario, along with the composting of leaf and yard waste. We have earned an enviable reputation for industry leadership and product quality. Every day and in more than 24 municipalities across the province, TRY Recycling Inc. delivers made to order recycling solutions for its clients. We work with municipalities, businesses and homeowners who find doing the right thing – the right choice.Job SummaryThe Customer Service Representative (CSR) – Greeter is the first point of contact for all customers, drivers, and visitors entering the facility. This role is responsible for delivering a positive customer experience while ensuring safe, efficient traffic flow and proper material handling within the yard. The CSR Greeter works closely with Scale Operators, Operations, and Customer Service teams to verify loads, direct traffic, respond to customer inquiries, and support day-to-day site operations.Key ResponsibilitiesCustomer Interaction & Site EntryGreet all customers, drivers, and visitors in a professional and friendly mannerProvide transparent directions to scale, tipping areas, and designated unloading zonesAct as the primary point of contact for all inbound site trafficCommunicate site rules, safety procedures,



and expectationsTraffic Control & Load ManagementDirect and manage vehicle flow to ensure safe and efficient operationsWork closely with Scale Operators to:Verify and assess incoming loadsEnsure materials are directed to the correct disposal areasMonitor tipping areas and assist in maintaining safe unloading practicesIdentify and report unauthorized or unsafe materialsCustomer Service SupportRespond to customer inquiries regarding:Accepted materialsSite proceduresHours of operationBasic pricing and servicesResolve customer concerns professionally or escalate when requiredDeliver a consistent, high-quality customer experience from arrival to departureOperational SupportMaintain communication with Operations regarding:Incoming and outgoing loadsSite capacity and flowCustomer or hauler issuesAssist with basic scale operations coverage during peak periods or absencesSupport coordination of bin rentals and general service inquiries when neededMaintain accurate records or logs as requiredSafety & ComplianceEnforce all site safety rules and proceduresEnsure customers follow proper unloading and traffic guidelinesRemain aware of surroundings in a high-traffic industrial environmentReport hazards, incidents,



or near misses immediatelyAssist customers with unloading materials when required, while maintaining safety standardsQualificationsHigh school diploma or equivalent requiredMinimum of 2 years of customer service experience preferredStrong interpersonal and communication skillsAbility to work in a fast-paced, high-traffic environmentStrong problem-solving and decision-making abilitiesAbility to work independently with minimal supervisionTeam-oriented with a proactive and adaptable approachBasic computer skills (Microsoft Outlook, Teams, Excel considered an asset)Work is performed outdoors in all weather conditions (rain, heat, cold, snow)Regular exposure to moving vehicles, heavy equipment, noise, dust, and odorsFast-paced, high-traffic industrial settingPhysical RequirementsAbility to stand and walk for extended periodsAbility to lift up to 50 lbsAbility to bend, stoop, kneel, and perform manual tasksOccasional assistance with unloading materialsAdditional RequirementsMust have reliable transportation (no public transit available)Flexibility to work at multiple locations, as requiredUse of Artificial Intelligence (AI) in HiringWe use Artificial Intelligence (AI) tools as part of our hiring process. These tools may be used to help screen applications, review qualifications, and support decisions about interviews. AI is used to assist the hiring team and does not replace human review or decision-making. All hiring decisions are made by our staff and follow applicable employment, human rights, and privacy laws.#J-18808-Ljbffr

📌 Csr, Greeters - C$17.6 An Hour (Winnipeg)
🏢 Try Recycling
📍 Winnipeg