This position is responsible for the transition of services for new customers which encompass systems, process and delivery scope. The candidate is responsible for all tasks required to transition a new customer from the current mode of operation (CMO) to the contracted future service. This position is responsible for overall coordination, status reporting for the project. This individual must possess extensive knowledge and expertise in transition management and project management methodologies and tools. Candidate is responsible for delivering all projects contained in the program portfolio on time, within budget and meeting strategic and business requirements.ResponsibilitiesLeading transition activities from contract signing to service deliveryWork with internal, client and supplier subject matter experts to identify and prioritize risks, assumptions, actions, issues and decisionsReview of project activities to confirm/validate time frame, quantify challenges and define limitations and corresponding risk mitigation tacticsCreate and manage project deliverables, milestones and required tasks per the schedulePreparation of project status reports, keeping stakeholders of all levels informed of project status and related issuesCoordination of and response to requests for changes from the original specificationsPartnering with other functional areas to drive project activities and keep the team aware of customer issues,



potential risks and resolving conflictsFollowing established standards and procedures for project reporting and documentationBuilding and maintaining positive working relationship with vendors and external/internal customersRequired Skills/Knowledge5-8 years of progressive broad-based information technology and business experienceA Bachelor's degree in Computer Science, Business Administration, Engineering or related discipline with an information technology focus (Master’s degree highly desirable)Ability to travel up to 50%Preferred Skills/KnowledgeExternal project management certification such as PMP from PMI or other project management certification is preferredFoundation Certified is a plusDemonstrated experience acting as the liaison between business and IT stakeholders with communication skills to speak appropriately to both parties (translating technology to the business and vice versa)Experience in full life-cycle project development including requirements, design, development, testing and roll-outDemonstrated experience in analyzing a business issue and developing a future state recommendationStrong Project Management skills; expert in organizing, planning and executing large-scale projects from start through implementationAbility to analyze project needs and determine resources needed to meet objectivesExcellent communication, organizational, leadership, time management, and solution-oriented skillsHighly developed skills in using MS Office Suite applications including:ProjectVisioUnderstand and create process flows (Swim lanes,



flowcharts)Understand and create technical diagramsExcelImport from different sources of dataData analysis using charts, pivot tables, filters and rulesKnowledge of basic to advanced Excel functionsAbility to set agendas and facilitate meetings, while focusing on critical path discussion topics and necessary decisionsStrong negotiation ability and attention to detailStrong understanding of Transition Management principles, procedures and best practicesStrong customer focus and ability to manage customer expectationsExcellent oral and written communication skills, as well as the ability to present and explain technical and business information to executive stakeholdersStrong teamwork and interpersonal skillsWorked with customers to develop solutions to complex business problemsExperience working with vendorsMulti-tasking and time-management skills, with the ability to prioritize tasksHighly organized and detail-orientedExcellent analytical and problem-solving skillsAbility to work independently with little supervisionAbility to work in a virtual team that may work across distance (remote), cultures and time zones, in a matrix with multiple reporting linesWe follow a friendly hybrid mode with three days a week in the office—great for collaboration and connection!The base salary range budgeted for this position is 110,000 - 120,000 Canadian dollars. Individuals may also be considered for bonus and/or commission.We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.#J-18808-Ljbffr

📌 Transition Manager - C$110,000 - C$120,000 A Year (Winnipeg)
🏢 Lenovo
📍 Winnipeg