Help shape passenger experiences at Pacific Coastal Airlines as a Permanent Part-Time Customer Service Agent in Kelowna. Engage in direct customer interactions, check-ins, and service recovery efforts.
This position at Pacific Coastal Airlines includes responsibilities like passenger check-ins and managing flight bookings. You will need strong multitasking skills and the ability to thrive in a fast-paced environment while maintaining effective communication. This role requires commitment to providing a friendly and protected atmosphere during all customer interactions.
Key Responsibilities:
• Facilitate passenger check-ins and boarding processes
• Address baggage issues and collect fees as needed
• Assist with booking, changing,



or canceling reservations
• Resolve travel disruptions efficiently
• Provide service that meets Pacific Coastal standards
Requirements:
• Prior experience in customer service roles
• Ability to work under minimal supervision
• Comfortable using technology for transactions
• Flexible availability for various shifts
• Must maintain a professional representation of the airline
Elevate the customer journey by delivering solutions and support at Pacific Coastal Airlines in Kelowna.
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📌 Pacific Coastal Airlines Service Agent (Kelowna)
🏢 Pacific Coastal Airlines
📍 Kelowna