ER ManagerLocation: London, OntarioHospital Hours: 24/7Compensation: $70,000 to $80,000 per year, depending on experienceEmployment Type: Full-timePosition Type: Existing positionQualified candidates will be contacted the first week of May.London Regional Veterinary Emergency & Referral Hospitalis a veterinary emergency and referral hospital that delivers expert care and treatment 24 hours a day, 7 days a week. London Regional offers a range of specialty services, including surgery, internal medicine, and neurology. Our emergency service is staffed 24/7 by a team of experienced emergency veterinarians. Our staff of 65 dedicated doctors, technicians and hospital staff are committed to providing excellent, compassionate care for pets.The ER Manager is a full-time role, reporting directly to the General Manager.Position SummaryThe ER Manager is responsible for ensuring the efficient and effective operation of the emergency service while fostering a positive, collaborative, and productive work environment. This leadership role is accountable for the overall management and operational success of the ER, including team supervision, clinical oversight, performance management, staffing, efficiency improvements and adherence to hospital policies and protocols. The ER Manager plays a key role in training, development, and conflict resolution within the department. We are looking for a leader who wants to roll up their sleeves and be on the floor with their team!Veterinary industry experience is not required, but special consideration will be given to RVTs with a business background/interest.ResponsibilitiesOversee the daily operations of the ER team, including Veterinarians (DVMs), Registered Veterinary Technicians (RVTs),



Technician Assistants (TAs), and other support staff, in collaboration with the General Manager (GM) and other technical managersLead and manage the RVTs and Tas, including mentoring and developing associates, promoting a culture of continuous learning and professional growthOversee scheduling, shift coverage, and ensure appropriate staffing levelsWorking collaboratively as an active member of London Regional’s Senior Leadership Team (SLT) and contributing ideas and feedback on hospital-wide initiatives and operationsManage workflow and ensure consistent, high-quality patient care and client serviceEnsure compliance with hospital policies and procedures in coordination with the GM and Lead ER DVMsConduct performance management activities, including coaching, performance reviews, conflict resolution, and disciplinary actionsEstablish staffing needs in collaboration with other technical managersSubmit requests for additional staff and recruit, hire and train the new staffSupport the hiring and onboarding of technical staff, DVMs, and support team membersIn partnership with other technical managers, recruit and lead the student externship/internship programs to ensure London Regional hires and develops the brightest and best technicians and technician assistantsCoordinate and lead various meetings and committees,



including department and inter-departmental meetingsPerform consistent and regular follow-up on outstanding issues about workload, performance issues/challenges and other organizational concernsPoint person for authorization of any overtime and on-call requestsIn collaboration with the Client Service Manager, manage client concerns and complaints professionally and promptlyEnsure adherence to all federal and provincial animal health laws and regulationsProvide weekly updates to the General ManagerPerform administrative functions as requiredQualificationsStrong leadership and team management skillsDemonstrated ability to motivate and support a multidisciplinary teamExperience with performance management and conflict resolutionExcellent organizational, communication, and time management skillsA commitment to maintaining a high standard of patient care and client serviceBenefitsRRSP Employer 5 % Match Program– Saving for your future just got easier!VCA Canada RRSP Student Loan – Ask us more!A caring culture of Wellness and Appreciation!Medical Library; 2000+ journals, 600+ textbooks, research, and more at your fingertips!Competitive wages and health/dental benefits!Annual uniform allowanceExceptional career development: there is room to grow here!Referral Bonus RewardsOpportunities to give back to your community through VCA initiativesGenerous personal pet care discountsExtra perks like shopping discounts and cool wellness apps!VCA Canada is committed to providing an inclusive and diverse workplace and is an equal prospect employer. If you require any assistance, please let us know.#J-18808-Ljbffr

📌 Er Manager, London Regional Veterinary Emergency And Referral Hospital - C$70,000 - C$80,000 A Year (Winnipeg)
🏢 London Regional Veterinary Emergency and Referral Hospital
📍 Winnipeg