Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Please be advised that our Careers site will be unavailable from November 28 at 12am ET to November 29 12am ET for scheduled system maintenance. Title: Manager, Digital Channels & Customer Engagement Requisition ID: Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. What your role will be: Manager, Digital Channels & Customer Engagement - Small Business Banking (Toronto, ON) The incumbent supports the Senior Manager, Digital Channel & Customer Engagement to enhance the Small Business customer experience in digital channels by: Strategically influencing the digital strategy for acquisition, retention, and system enhancements in collaboration with key internal and external stakeholders. Recommending acquisition and retention tactics to engage the Small Business customers along the customer journey. Nurturing strategic alliances with third-party vendors to develop customer-centric programs to improve the digital customer experience. Monitoring Key Performance Indicators (KPIs) to ensure customer, Small Business, and

📌 Manager, Digital Channels & Customer Engagement (Toronto)
🏢 Scotiabank
📍 Toronto