Join SkillBridge Academy in Halifax as a Customer Service Representative, where your skills will directly impact client satisfaction and support our creative training programs.
We are looking for a reliable Customer Service Representative to be the first point of contact for clients. This full-time role involves addressing inquiries, resolving issues, and maintaining accurate customer records. Your role is essential in building strong client relationships and supporting the Academy's mission.
Key Responsibilities:
• Address customer inquiries through phone, email, and chat
• Efficiently resolve customer issues with professionalism
• Maintain detailed records of client interactions
• Work with internal teams to facilitate solutions




• Share insights to improve processes and customer satisfaction
Requirements:
• High school diploma or equivalent; further education preferred
• Experience in customer service or related fields
• Strong communication and interpersonal skills
• Proficient problem-solving abilities and attention to detail
• Knowledge of Microsoft Office Suite and CRM systems
Become an essential figure in promoting customer satisfaction at SkillBridge Academy in Halifax.
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📌 Customer Service Role in Halifax (Halifax Regional Municipality)
🏢 Alphabe Insight
📍 Halifax Regional Municipality