Elevate customer service as a Multi Location Passenger Services Agent. You will manage tickets, check luggage, and assist boarding processes to ensure optimal passenger satisfaction.
In this role, you will serve as the first contact for passengers, issuing tickets, preparing boarding passes, and checking luggage efficiently. You will also provide support for various inquiries, assist with lost luggage, and oversee ramp duties when necessary, ensuring a seamless airport experience.
Key Responsibilities:
• Manage ticket issuance and boarding pass preparation
• Perform luggage checks and assist at boarding gates
• Respond to queries regarding flight rates and services
• Handle lost luggage inquiries and cargo acceptance
• Create and maintain operational reports and requests
Requirements:
• Background in customer service or a similar area
• Capacity to assist passengers needing special support
• Excellent communication skills with passengers
• Ability to lift and load luggage as required
• Experience in preparing operational documentation
Ensure a pleasant and smooth journey for all passengers as a Customer Service Agent.
#J-18808-Ljbffr

📌 Multi Location Customer Service Agent (Timmins)
🏢 Air Creebec
📍 Timmins