Join a renowned company as a Customer Service Representative specializing in order processing in Mississauga. This full-time, in office position offers a chance to interact with clients while enhancing your technical expertise.
Fuze HR is recruiting a Bilingual Customer Service Representative for a dynamic team. The successful candidate will assist customers, focusing on inquiries and processing for French-speaking clients in Quebec. Your role will include leveraging your ERP system knowledge to manage orders from initial request to shipping.
Key Responsibilities:
• Address customer inquiries through calls and emails
• Provide support in English and French effectively
• Generate accurate quotations in response to requests
• Monitor order statuses and ensure timely fulfillment
• Assist in resolving customer-related challenges
Requirements:
• Fluent in French and English, both spoken and written
• Minimum of 3 years in customer service or order processing
• Familiarity with ERP systems for managing orders
• Exceptional interpersonal and detail-oriented skills
• Technical background in automation or manufacturing sectors
Utilize your customer service skills to provide top-tier support while advancing your career in a growing industry.
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