Explore a rewarding IT journey with Encore as a Helpdesk Support Specialist in Oakville. This role offers around 16 hours per week focused on technical support and operational coordination.
As a reliable support specialist, you will assist in troubleshooting, device logistics, and employee onboarding. Your attention to detail and organizational skills will be essential in maintaining accurate IT asset records and ensuring efficient ticket management. This position is perfect for aspiring IT professionals eager to develop their skills.
Key Responsibilities:
• Provide front-line help desk support via tickets and calls
• Conduct troubleshooting for Windows laptops and iPads
• Configure and prepare devices for staff deployment




• Assist with inventory management and asset reconciliation
• Document procedures and maintain supply levels
Requirements:
• Excellent communication skills in English; French is a bonus
• Comfortable with Microsoft 365 tools like Teams and Word
• Experience with Apple and Windows devices
• Solid customer service and time management abilities
• Background in help desk or customer support preferred
Contribute to Encore’s IT operations and enhance your career with hands-on experience.
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📌 Encore Helpdesk Support Specialist Role (Oakville)
🏢 Encore
📍 Oakville