Join FYidoctors Ottawa as a Bilingual Patient Services Specialist, dedicated to enhancing patient experiences. This part-time position engages with patients and supports clinic operations effectively.
At FYidoctors, you’ll be part of either the Beechwood Avenue or Orleans team, greeting patients and managing check-ins and appointments. Your role is crucial in delivering exceptional service while coordinating eyewear pick-ups and assisting with billing and pre-testing tasks.
Key Responsibilities:
• Welcome and assist patients during check-in and check-out
• Conduct pre-testing to support eye care services
• Manage scheduling and prepare prescription documentation
• Handle eyewear adjustments and repairs efficiently
• Deliver outstanding customer service for positive experiences
Requirements:
• Fluency in French and English is essential
• Retail experience is a preferred asset
• Solid technology skills, especially with MS Office
• Excellent communication and interpersonal abilities
• Collaborative mindset with flexibility in priorities
Make a meaningful impact on patients' lives with FYidoctors as a valuable team member!
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📌 Patient Services Specialist - Bilingual Role (Ottawa)
🏢 FYihealth Group
📍 Ottawa