Join our supportive team as a BI Platform Support Specialist with a hybrid schedule in Toronto. This role focuses on supporting Cognos, Power BI, and Tableau, optimizing user experience and reliability. As a key member of our Analytics Platform Support team, you'll utilize your 10+ years of experience to maintain and troubleshoot critical BI platforms.

Responsibilities include managing software upgrades, patches, and performance tuning to ensure uninterrupted service for all users. Collaboration with infrastructure and security teams is essential for compliance and effective platform configuration. Key Responsibilities:

- Support and optimize BI platforms including Cognos and Power BI
- Manage performance tuning and software patches
- Ensure platform reliability for various environments
- Collaborate to maintain compliance with security standards
- Document configurations and operational procedures Requirements:
- 10+ years of experience in technical support
- Deep knowledge of Cognos, Tableau, and Power BI
- Proficiency in Unix and Infrastructure management
- Robust problem-solving skills
- Ability to document and manage support processes Bring your expertise in BI platforms to our Toronto team and make a meaningful impact.

📌 BI Platform Support Specialist in Toronto
🏢 Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
📍 Toronto