Join Energy Safety Canada as a Contact Center Customer Representative, delivering expert support to enhance client satisfaction. Leverage your communication skills to ensure all inquiries are resolved effectively. As part of the training services team, you will assist students, instructors, and clients by managing inquiries through phone, email, and chat.

This role emphasizes technical troubleshooting and adherence to quality objectives while processing requests and maintaining customer data. Key Responsibilities:

- Resolve inquiries in a Contact Center environment
- Process customer requests adhering to procedures
- Maintain certificates for Energy Safety Canada courses
- Uphold quality metrics and service standards
- Execute additional assigned tasks Requirements:
- High school diploma or its equivalent
- Minimum of 6 months customer service experience
- Basic computer proficiency and MS Office skills
- Robust interpersonal and communication skills
- Ability to handle high-volume inquiries effectively Apply your expertise in customer service to enrich Energy Safety Canada's mission of worker health and safety.

📌 Contact Center Customer Representative Role (Nisku)
🏢 Energy Safety Canada
📍 Nisku