Join Tangerine as a Bilingual Credit Recovery Specialist in Toronto, Ontario, and redefine banking through innovation. You'll focus on delinquency management and client resolution while utilizing your communication skills. As part of Tangerine’s client-obsessed team, your primary responsibilities will include managing delinquency ratios and responding to client inquiries.

You'll engage potential recovery actions based on detailed analysis and support the overall objectives of the portfolio. This position demands professionalism and strategic thinking. Key Responsibilities:

- Analyze client activity to mitigate losses
- Make timely calls to clients regarding arrears
- Document conversations accurately in systems
- Issue delinquency notices and update credit bureau info
- Develop initiatives for process improvement in recovery Requirements:
- Degree or diploma in a relevant field
- At least 5 years of experience in recovery or banking
- Fluent in French, with excellent communication skills
- Solid Microsoft Office proficiency required
- Capacity to operate effectively under stress Contribute effectively to a diverse team committed to excellence and client service.

📌 Credit Recovery Specialist Bilingual Role (Toronto)
🏢 Tangerine
📍 Toronto