Elevate your career with Notified as an Associate Client Support Specialist. This role focuses on client relationship management and effective service delivery, located in Toronto with hybrid flexibility. As part of the global team, you'll manage client interactions, ensuring their investor and public relations needs are met.

Candidates with B2B experience will excel in providing daily support and addressing complex client inquiries. You'll actively contribute to achieving service level agreements and key performance indicators while maintaining effective communication with team members. Key Responsibilities:
Advise clients and maintain robust relationships
Assist in defining business requirements for clients
Handle basic support inquiries and escalate complex issues
Ensure SLAs and KPIs are met consistently
Coordinate client requirements with operational teams

Requirements:
Bachelor’s degree or equivalent qualified experience
At least 1 year in client-facing roles
Solid clarity in client communication
Excellent organizational and teamwork skills
Willingness to work overtime during peak times

Join Notified's mission and enhance your client support skills through meaningful work.

📌 Associate Client Support Specialist Role Toronto
🏢 Equiniti
📍 Toronto