Optimize customer interactions as a Sales Support Specialist with Ampersand Brands in a hybrid work environment. Focus on order management, customer service, and continuous process improvement. This key role involves ensuring accurate order entry and providing essential support to national account teams. Your exceptional communication and organizational skills will drive order fulfillment processes while addressing customer inquiries and enhancing the overall experience. Key Responsibilities:
Manage and enter customer purchase orders with precision
Act as contact for key accounts to resolve issues
Alert customers about shipping delays and stock issues
Assist sales leadership in administrative tasks
Handle post-order follow-ups for customer satisfaction

Requirements:
Minimum of 2+ years in sales support or related fields
Proficient in ERP/CRM systems like QuickBooks
Robust communication abilities both written and verbal
Detail-oriented with robust organizational skills
Capable of handling multiple tasks simultaneously

Join Ampersand Brands to utilize your skills in enhancing customer service while fostering growth in a team-oriented environment.

📌 Ampersand Brands Sales Support Expert Quinte West
🏢 Lolli u0026 Pops
📍 Quinte West